6 August 2013 by Shantha Kumari
When in the middle of a phone conversation, if you receive another call it is indicated by an alert tone or beep sound. As a user to the Call waiting paid service, when you hear the notification, you can do any of the following activities.
1. Cut the first call and attend to the second caller.
2. Put the first caller on hold by pressing Flash/Send depending on the phone model and talk to the second caller. Again switch back to the first caller by pressing Flash/Send.
3. Continue talking with the first caller and if the voicemail feature is enabled automatically divert the second caller to it.
While using the call waiting feature and switching between two calls, the individual phone conversations are private and cannot be heard by the other caller. If both the calling parties are known to each other, then using the 3 way conferencing option you can have a conversation with both the callers simultaneously. The best call waiting phones available minimises the need for having multiple phone lines.
To temporarily disable call waiting in phones for the current call, phone companies specify certain combinations of number keys depending on the brand/model and then dial the number you want to call to. Once you hang up the phone, the call waiting is enabled again. To permanently disable this feature, you will have to take the help of the telephone service providers.
The call waiting feature phones can be used in businesses where you have to handle large number of phones calls each day. You can use call forward or divert the phone calls to other extensions or voicemails or answering machines and continue with the original call.
Almost all the recent phones with call waiting feature use the Caller ID functionality simultaneously. So you know who the second caller is without having to put him on hold. Based on this information the person can take whatever action required. Most of the phone service providers offer this call waiting feature by default and is included in your basic plan.
Consider the consolidated list shown below which are rated by the reviewers and experts when buying the best phones with call waiting option.