'Our one big complaint about the phone: If you want to dial a number that's not in your address book, you have to open the screen first so that you can access the keyboard/dial pad, then close it again to use it as a phone--a really cumbersome setup.'
'We were actually quiet surprised with the Sidekick and its performance.'
'Though BlackBerry devices have packed in phones for years, holding them up to your head has always felt and looked awkward.'
'It's often difficult to find the sweet spot for both the earpiece and microphone.'
'It's slender and slab-like, comfortable in the hand, with the usual full QWERTY keyboard and a bright 160-by-240 color screen that looks especially good in sunlight.'