'Our one big complaint about the phone: If you want to dial a number that's not in your address book, you have to open the screen first so that you can access the keyboard/dial pad, then close it again to use it as a phone--a really cumbersome setup.'
'We were actually quiet surprised with the Sidekick and its performance.'
'It's a little disappointing to see a music-oriented phone come without headphones or a memory card of some sort, but since it's currently offered free with a 2-year contract, these omissions are a little understandable.'
'The phone was able to take a 4GB Kingston microSD card to hold music and video, and it comes with Roxio software that automatically transcodes your videos into a format that works on the phone.'
'A few dropped calls when switching between Wi-Fi and GSM'
'Expensive.'
'For those who are technically minded, UMA works only with GSM and it's technically not VoIP as are SIP services.'