'the silver buttons are incredibly difficult to push down and activate.'
'It's not difficult to get the back cover off with a coin or in a twisting motion, and in fact, ours is a tad loose now, but it's a requirement for connecting the device via USB and for recharging.'
'File management/transfer software is substandard.'
'case which is very reflective and has a superb look and feel.'
'relatively high sticker price'
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