'Our one big complaint about the phone: If you want to dial a number that's not in your address book, you have to open the screen first so that you can access the keyboard/dial pad, then close it again to use it as a phone--a really cumbersome setup.'
'We were actually quiet surprised with the Sidekick and its performance.'
'QVGA resolution which is now not enough for a high-end phone.'
'the new tilting display does, perhaps, make it easier to read data from the screen while the unit sits on a desk, and certainly should help when it comes to watching videos on the device.'
'The keyboard has white backlighting, which looks somewhat uneven.'
'This is attractive and comfortable to hold, but there is concern that it will discolor, or worse, degenerate from heat or over time.'
'the buttons are tiny, so we often pressed the wrong key'
'rechargeable 1,200 mAh Lithium Ion battery will not allow for any extended use of an accessory such as a Wi-Fi card as it already struggles to provide sufficient battery life as is.'
'The buttons on it are small and hard to press if you have large fingers.'